Customer Support

Tungsten is one of the hardest metals known to man. If you are looking for a ring that will last a lifetime, tungsten is one of your best options. At times, tungsten or tungsten carbide can have alloy and cobalt in the mixture.

When you find the tungsten carbide ring you like, you can fill in the font you want along with the engraving you want in the box next to the ring. For example: Times New Roman – I love you.

Since all of our rings are custom created for you by hand, we need at least 1 full business day to create and inspect your ring or wedding band. We usually are able to ship out all of the rings within 24 hours.

We ship all of our rings via USPS mail. You will receive your ring in 4-5 days after you place the order. We do offer quicker shipping options for those that are in a rush.

We are able to use most regular and script fonts. If you are unsure of what font you want, you can always reach out to us to see if we have one available for you. You can also engrave a heart symbol by writing <heart>.

We recommend engraving less than 30 characters.

No. Tungsten can not be resized since it is too hard to cut or expand once created.

No worries! Your ring is covered under a lifetime warranty. With this, we offer free resizing for your ring. In this case, we would send you out the correct size.

Our lifetime warranty covers the following: chips, cracks, stains, fading colors, resizing and any  other damage your ring my have.

You may email us at intellirings@@gmail.com or call us if you would like to return your ring for a refund. Simply mail the ring back to us with your name, phone and order number and we’ll process your refunded within 3-5 days of receiving the ring back.